Working hours: 35 hrs per week
Our client is the people and homes charity in Wales and works for the prevention of homelessness, the improvement of housing conditions, and the right of everyone to a safe, suitable and affordable home.
They are now looking to recruit for the following position to join there team. If you want to help end homelessness in Wales, they would love to hear from you.
Our client has an exciting opportunity to be part of a team who provide a National Housing Advice Service through a mixture of phone, web-chat, email advice and online advice services. As a member of their Triage team you will be tasked with answering telephone calls on our helpline, and signposting the client to the most appropriate team or service for advice.
Our client is working with staff to offer a form of hybrid working, they are currently asking staff to attend the office one day a week minimum. Employees are provided with an office base but this role can based at any of their offices across Wales.
Our client offers generous terms and conditions, including 29 days annual leave for full time members of staff plus 2 concessionary company days.
CLOSING DATE: 12 June 2024
INTERVIEW DATE: 21 June 2024
Our client challenges discrimination in all areas of its work and employment practices.
SHELTER CYMRU FYW Cynghorydd Brysbennu
35 awr yr wythnos
Lleoliad hyblyg
£21,840 y flwyddyn
Elusen pobl a chartrefi yng Nghymru yw Shelter Cymru, sy'n ymroi i atal digartrefedd, gwella cyflwr tai, a sicrhau bod gan bawb yr hawl i fwynhau lle diogel, addas a fforddiadwy i fyw.
Rhydym yn chwilio am rywun ar gyfer y swydd ganlynol i ymuno â'n tîm. Os ydych chi'n awyddus i helpu'r rheiny sydd ag anghenion ym maes tai, hoffem glywed gennych.
Mae gennym gyfle gwych i fod yn rhan o dîm sy'n darparu Gwasanaeth Cyngor Tai Cenedlaethol trwy gymysgedd o wasanaethau ffôn, gwe-sgwrs, cyngor e-bost a chyngor ar-lein. Fel aelod o'n tîm Brysbennu bydd gennych y dasg o ateb galwadau ffôn ar ein llinell gymorth, a chyfeirio'r cleient at y tîm neu'r gwasanaeth mwyaf priodol am gyngor.
Mae Shelter Cymru yn gweithio gyda staff i gynnig math o waith hybrid, ar hyn o bryd rydym yn gofyn i staff fynychu'r swyddfa o leiaf un diwrnod yr wythnos. Darperir swyddfa i weithwyr ond gellir lleoli'r rôl hon yn unrhyw un o'n swyddfeydd ledled Cymru.
Mae Shelter Cymru'n cynnig telerau ac amodau hael, yn cynnwys 29 diwrnod o wyliau blynyddol i aelodau staff llawn amser yn ogystal â 2 ddiwrnod ychwanegol Shelter Cymru
DYDDIAD CAU: 12 Mehefin 2024
Mae Shelter Cymru yn herio gwahaniaethu yn ei holl feysydd gwaith ac arferion cyflogaeth.