Customer Service Admin Advisors 9 month temporary roles £14.02
FULL TIME - 37.5 hpw
We are currently recruiting for full time Customer Service/Admin professionals. This role will be a hybrid role with a mixture of home working and office based. The role will be starting end of May 2024.
The role:
- Managing Customer billing workflow
- Dealing with inbound calls with some outbound calls
- Speaking with customers to book appointments for smart meters
- Answering customer emails
- Admin duties - sending out confirmations
- Updating databases and general admin tasks
- Providing excellent customer service at all times
The ideal candidate:
- Will have telephone customer service experience
- Will be organised and accurate with good admin skills
- Previous experience in call centre environments
- Superb customer services & communication skills
- Good IT skills (especially Excel)
- Personable and engaging
- Problem Solving Skills
- "Treating Customers Fairly"
- Will have the desire to offer excellent customer service at all times
No sales experience required however experience in handling customers over different platforms (emails, calls etc) is essential
APPLY NOW OR CALL LYNSEY FOR MORE INFO
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.