Role Objective: Join our clients Customer Service Scheduling and Delivery team where you will play a crucial role in ensuring the efficiency and effectiveness of their Field and Contact Centre operations.
As a Customer Service Advisor, you will manage the workflow for our field operatives and technicians in real-time, ensuring they receive the right work at the right time.
Key Accountabilities
Schedule customer-appointed and proactive work for our field technicians and repair crews.
As a Customer Service Representative, you'll be responsible for the behind-the-scenes processing service, looking after all web and email-based customer enquiries, such as applications, enquiries, complaints, written correspondence and other back-office activities.
You will move across different processes of the scheme learning new skills and processing different types of customer correspondence.
The role will involve providing specialist advice, quick thinking and cross referencing to clear set processes, guidance and systems.
Meet, great and welcome all customers in a polite manner
We are recruiting Bar and Events Assistants on a temporary contract to join Coventry University Event and Operational Team, to delivery a high-end bar service and excellent customer service during Events and Sports Fixtures at their sites at Square One (Coventry Campus) and Westwood Heath (near Warwick University).
As a Bar and Events Assistant, your main responsibilities will be:
Posted by Hays Specialist Recruitment Limited • £25/hr
Your new company
Coventry City Council are dedicated to making a positive difference to the services that they deliver to their diverse citizens.
The work they do improves people's lives - from helping them to work to providing clean and green places to live, to keeping people safe and protected.
As well as through the helpline or direct into the IDVA service.
Red Snapper Recruitment are recruiting for an Independent Domestic Abuse Advocate based in based in Coventry.
The purpose of this role is to advocate for victims with agencies who can help in addressing the domestic violence and abuse, for example you will be working with the Police and MARAC, accepting referrals made by them.
Our client is looking for a cleaner to work in their student accommodation to ensure all rooms and communal areas are sparkling clean ready for the residents to move in.