You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.
Ideally, you would have some experience in a customer facing role and a good general standard of education, but we believe that within the right core values and training, you could thrive in this role.
The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.
We are currently looking for exceptional Customer Service Agents to join the dynamic teams at an ever expanding local client, a leading leisure and tourism operator!
As the first point of contact for valued customers, you'll thrive in a fast-paced environment, providing exceptional service with a smile.
You'll need to be adaptable, ready to work various shifts, including early starts from 3:30 am.
Service Operators - FTC until end of September - Permanent opportunities available
Our client is an award-winning technology start up, currently experiencing a period of growth, spurred on by the first-class service they provide to their customers, proven in the highest Trust Pilot score in their sector (4.8/5)
Their mission is to make home moving easier; from renters and buyers, to managing agents and landlords, they're helping thousands of people every month, saving them time, hassle and money.