My client are seeking an experienced and detail-oriented Customer Operations Coordinator to oversee their helpdesk operations and manage the dispatch to completion of work for both subcontractors and self-delivery maintenance engineers.
Oversee Helpdesk Operations: Supervise and support the helpdesk to ensure efficient handling of client inquiries and issues.
The ideal candidate will ensure that their client are communicated to and happy by maintaining response and completion SLAs, quotes are obtained and sent for approvals, purchase orders are raised and amended, and jobs are closed with the appropriate evidence.
To take inbound calls from external customers, general queries to be answered in a professional manner and provide accurate information whilst delivering excellent customer service.
One of our Milton Keynes based clients requires a Telephonist to start as soon as possible to work on a one year contract basis.
Working Monday to Friday mostly 9am - 5pm with 1 hour for lunch (35 hour working week).
Posted by Ideal Personnel and Recruitment Solutions • £23K/yr to £26K/yr
Our client has a vacancy for Telesales Executive to provide a focus on processing incoming telephone and email sales orders and providing technical information and back up service for market-leading products.
The main focus is on processing incoming telephone and email sales orders and providing technical information and back up service for products.
Successful applicants will ideally have previous experience of working in a busy customer focused service environment such as telesales or customer service and if you have experience in a fishing environment or you enjoy fishing then even better!
We are looking for a dedicated Customer Onboarding Coordinator to manage the move-in and move-out process, ensuring our customers experience a seamless and customer-focused journey.
If you have a knack for coordination and a customer-first mindset, this role is perfect for you!
Are you passionate about delivering exceptional customer service and ensuring smooth transitions for tenants?