Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.
Our client is seeking a Service Coordinator to perform a variety of tasks to ensure a high standard of customer service is delivered at all times, supporting the delivery of business objectives.
Where failings are made, escalate to line manager within 24 hours and take responsibility for all assigned client enquiries.
You will ensure all KPI's are met for assigned clients.
Our client, a reputable company in the calibration industry, is seeking a skilled Customer Service Coordinator to join their growing team.
The Role
As a Customer Service Coordinator, you will be maintaining excellent customer relations and ensuring technical documentation and requirements are accurately managed.
Duties
Deliver outstanding customer service with empathy and understanding.
If you're seeking a role where you can really make a difference and support vulnerable people then we have the perfect opportunity for you.
You'll receive excellent training from the Trainer who said "It's genuinely a Great place to work" and a Recruiting Manager who said they "like making a difference and supporting people with the process as well as seeing people grow in their careers".
The company you'll be working for have incredible Company values, visions and goals.