Our client who has is a leader in its industry who deal with high end clients and the general public to deliver bespoke products is looking for a Sales & Customer Service Coordinator to join their busy supportive team.
This company has a lot of incoming sales orders so you will be dealing with existing trade and retail customers, new customer enquiries and developing new business through providing and following up on quotations.
You will reach out to new potential customers supporting the business development teams if required so must be comfortable conversing via telephone, webchat and emails.
Our client is seeking a Service Coordinator to perform a variety of tasks to ensure a high standard of customer service is delivered at all times, supporting the delivery of business objectives.
Where failings are made, escalate to line manager within 24 hours and take responsibility for all assigned client enquiries.
You will ensure all KPI's are met for assigned clients.
Our client, a reputable company in the calibration industry, is seeking a skilled Customer Service Coordinator to join their growing team.
The Role
As a Customer Service Coordinator, you will be maintaining excellent customer relations and ensuring technical documentation and requirements are accurately managed.
Duties
Deliver outstanding customer service with empathy and understanding.
If you're reading this you're feeling ready to scale your marketing career.
It's likely that you've got a few years' experience under your belt; a strong grasp of marketing principles and are now seeking that perfect opportunity to continue your journey in marketing.