Your new company
Our client is a well established interpreting business that provides solutions for individuals and companies nationwide. Due to expansion, they are seeking to add a booking coordinator into their team.
Your new role
This role is fast-paced and varied. Do you enjoy customer service? Do you have experience managing inbound and outbound calls? Can you effectively manage and coordinate bookings and queries? If so, this could be a great role for you.
This role is 9am-5pm, Monday to Friday, office based for 35 hours a week. There will be an element of evening and weekend on-call rota work.
In this target driven role, you will be responsible for responding quickly and effectively to incoming queries via phone and email, liaising with both internal and external stakeholders to provide timely bookings for clients.
You may also have to deal with issues and complaints and should be able to resolve these professionally.
What you'll need to succeed
You will have strong customer service skills and excellent data entry skills. You will be able to communicate effectively both written and verbal. You will be able to manage a high volume of calls, be competent in Microsoft Office and willing to learn new systems.
Having a knowledge of other languages would be advantageous, but is not essential.
What you'll get in return
Permanent contract
35 hours a week (some flex on start and finish times)
Office-based working
Career development opportunities
Starting salary up to £23,000 DOE
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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