Our client is seeking a Service Coordinator to perform a variety of tasks to ensure a high standard of customer service is delivered at all times, supporting the delivery of business objectives.
Where failings are made, escalate to line manager within 24 hours and take responsibility for all assigned client enquiries.
You will ensure all KPI's are met for assigned clients.
Our client, a reputable company in the calibration industry, is seeking a skilled Customer Service Coordinator to join their growing team.
The Role
As a Customer Service Coordinator, you will be maintaining excellent customer relations and ensuring technical documentation and requirements are accurately managed.
Duties
Deliver outstanding customer service with empathy and understanding.