The Travel Customer Engagement Representatives are responsible for assisting clients with new reservations and dealing with any customer services queries processing refunds, handling disruptions, and communicating important information to passengers.
Through all communication channels, including telephone, email, WhatsApp, and social media
Our client, a leading airline is now recruiting for fully remote basedTravel Customer Engagement Representatives to join their team due to business growth and expansion.
Posted by Antella Travel Recruitment • £29K/yr to £32K/yr
Fully remote within the UK
Our client is a travel technology-based ski company who provide a fully integrated self service platform capable of booking an entire bespoke ski trip.
As a Membership Service Advisor, you will manage and resolve complex and high-risk queries and complaints, oversee operational processes, and drive improvements in customer service.
Merrifield Consultants are delighted to be partnering with a prestigious Membership Organisation to recruit a Membership Service Advisor.
This role offers an exciting opportunity to contribute to the success of a dedicated Membership operations team.
The position offers opportunities to build on existing skills while developing new ones, working closely with colleagues across departments to ensure exceptional customer service.
The role involves providing a full range of administrative support to our Complaints and Customer Experience team, with a focus on delivering excellent customer care and assistance to enhance resident satisfaction at Octavia Housing.
It also includes building productive relationships with residents and external agencies, and providing administrative support to the complaints team by helping to improve the quality of responses and ensuring all complaints and correspondence are accurately recorded in our systems.
Posted by IQ Talent Solutions • £500/day to £525/day
General
Service Managment Specialist - Central Government - £500 - £525 a day - 4 month initial contract - Outside IR35 - (remote with travel to UK offices)
The Service Management Specialist will play a key role in ensuring the successful design, transition, testing and implementation of service management components, with a focus on the non-digital elements of the service.
Service Operating Model (SOM) and Service Management Handbook Development
Collaborate with digital and operations teams to develop the Service Operating Model and Service Management Handbook.
Posted by Bridge Recruitment Group Ltd • £29K/yr to £32K/yr
General
Job Status: Three-month fixed-term contract
Vacancy Reference: VR/05202
Role Description
Bridge Recruitment are excited to announce we have been appointed the task of networking for a Premises Coordinator for one of our clients, an Educational support body working with the government and higher education sector to champion higher education in the UK.