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Customer Service - Claims & Complaints Adviser, Reading
This role is to handle calls and correspondence professionally, investigate thoroughly and promptly, and utilise available resources to ensure effective, timely, and personalised resolutions for various customer inquiries.
My Clients success lies not only in their renowned luxury brand products but also in the exceptional customer relationships they foster.
General
Their dedicated Customer Service Advisers offer highly personalised customer care, including tailored solutions, to ensure customer loyalty to the brand.
As an integral part of our call centre, you'll handle incoming calls and emails from our valued customers.
About Us: We are a dynamic and customer-focused company seeking an enthusiastic Inbound Customer Service Advisor to join our team.
Inbound Customer Service AdvisorLocation: ThealeType: Full-time, PermanentSalary: £26,000 - £27,000 per annum during probation, increasing to £29,000 per annum after successful completion of probation.
As a market leader and innovator in their particular market, our client is now seeking a Customer Services Agent to support the eCommerce team to ensure customers receive a world class service.
Our client is a globally recognised manufacturer who have grown rapidly over the past 30 years and looking to continue their success.