Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
The Collections Agent is responsible for contacting debtors to discuss overdue payments and negotiate payment arrangements while maintaining a professional and respectful demeanor.
The role involves monitoring accounts to identify outstanding debts, initiating contact with customers, and keeping detailed records of all communication and payments.
Here at Ruby Energy we continue to grow our team and we have a newly created position available for a Collections Agent to join our team based at our offices in Thornton - Cleveleys.
Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Come and join us as a Customer Service Advisor and help us to exceed customer expectations and share our success in a committed and friendly environment
The role
The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers.
As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service.
As our new Customer Support Manager you'll champion a seamless, customer-centric service model, ensuring our clients find trading with us effortless and satisfying.
Want to become our brand new Customer Support Manager and lead the Commercial Spares and Controls team in delivering top-teir customer experiences nationwide?
You'll join a team dedicated to becoming industry leaders in customer service within the Commercial Spare Parts and Controls sector.
Reed Business Support Lancaster are currently recruiting for a Customer Service Representative to join our clients friendly, successful and dynamic team on a full time and permanent basis.
This role is crucial for maintaining high-quality customer service for the business.
The successful candidate will be responsible for managing orders, ensuring timely dispatch, accurate documentation, and proactive communication with customers and distribution partners.