Customer Service Administrator (Accrington)
Our client is a professional organisation with a large Customer Service team within an open plan office environment. They are looking for an exceptional Customer Service candidate who can handle all queries with confidence and maturity. This is a mix of dealing with queries as well as following up with the administration.
It's a superb role in a company with strong values and a great reputation for quality. They will offer a competitive salary plus an array of company benefits which include: -
- Generous holidays
- Early finish on Friday
- Free Parking
- Pension & healthcare
- Company events
- Subsidised canteen / restaurant, + lots more
Duties involve:
- Answering inbound customer service calls as well as dealing with email correspondence
- Query resolution - building relationships with customers and suppliers
- Building an excellent rapport with customers delivering a 1st class service
- Will forward any non customer service calls to the relevant department
- Deal with technical information and queries
- Completing all relevant paperwork and administration
You should have:
- It is essential to have delivered a good level of customer service to customers
- Strong IT skills including Word & Excel
- Good attention to detail
- An excellent telephone manner, polite, friendly and informative
This role is working in a great team, within beautiful modern offices. We are looking for a self-starter and a motivated team member! Is this you?
Please apply now for immediate consideration.