Posted by Fintellect Recruitment • £30K/yr to £40K/yr
My client is a newly launched lender specialising in both credit card and debit accounts - they are now looking for a Complaints Specialist to join their growing Operations team.
The role of the Complaints Handler is a hybrid role.
The successful candidate will split their time between handling customer complaints across all products, services and channels as well as corresponding administration duties that will allow for improved efficiency across the Complaints department.
The successful individual will be responsible for providing the first point of contact to all customers assisting them with a variety of queries.
We are working alongside a leading property management company based in the West End of London and they are seeking an additional customer services advisor for their busy and friendly team.
This is a hybrid working role which will require you to attend the office two days per week.