Manage and handle complaints from initial notification through to final agreement, in line with DISP rules.
Handle complaints constructively and in line with company and Financial Conduct Authority guidelines, escalating when a solution cannot be found.
General
New opportunity as a complaints handler whereby you'll be responsible for handling and management of complaints and any associated admin tasks efficiently and to agreed timelines.
Based in the heart of London, our client is currently recruiting for customer service and sales advisors to start immediately due to their recent expansion and high client demand.
Dealing with all aspects of our client's sales, customer service and promotions campaigns, these are varied roles requiring dedication, flexibility and a can do attitude.
Our client is seeking a dedicated Customer Services Officer (Floating Support) for a 6-month placement to join their Community and Children's Services team.
Department: Community and Children's Services
In this role, you will provide essential coverage for Customer Services Officers and Scheme Managers across multiple sites, ensuring a high standard of customer service and support.
We are currently seeking a dedicated Customer Service Administrator to join our clients team.
As the primary point of contact for residents, you will ensure that all appointments are efficiently arranged and any queries are promptly addressed.
The successful candidate will play a key role in managing and overseeing the scheduling of electrical inspections, installations, and maintenance works across residential properties.