We're looking for an ASC Customer Service Team Leader to lead and manage a team within both corporate and ASC customer services to deliver an efficient, accurate and consistent level of customer service, ensuring that appropriate service delivery standards and procedures are implemented and maintained.
IR35 Status: Inside IR35
Your duties will include
Provide effective leadership and management to the Customer Service team for which you are responsible, by the recruitment, mentoring and management (including performance management, appraisal reviews etc.
Our client, a leading non-profit organisation in Gateshead, is seeking an Operational Support Team Leader to join their dedicated team on a fixed-term contract basis to cover maternity leave.
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