Business is booming and the Account Support Specialistis at the heart of it by supporting some of their key customers in their daily interaction with the business.
Account Support Specialist required to work for one of the UK and Europe's No1 Cloud-based Telematic providers.
Assist Key Account Manager with administrative duties such as scheduling meetings, preparing reports and organising documentation.
Posted by Trapeze Recruitment Services Limited • £25K/yr to £26K/yr
You'll be providing excellent customer service using your advanced technology skills to diagnose, resolve issues and maintain a healthy technology and security standard across your customers' technology stack.
Your day-to-day duties will be taking incoming escalated service requests from the Remote Support Engineers.
This includes the need to potentially attend client sites - for anything that cannot be resolved remotely.
Exciting Customer Service Representative Opportunity
Role Overview: As a Customer Service Representative, you will be at the forefront of customer interactions, ensuring that each experience is nothing short of extraordinary.
Your role will involve addressing customer enquiries, resolving issues, and providing top-notch support.