At Hays, we are seeking a motivated and friendly Customer Service Advisor to join our team. In this role, you will be the first point of contact for our customers, providing them with outstanding service and support. Your primary responsibilities will include:
Salary - £25000
Monday to Friday
Permanent role
- Supporting the General Manager in all administrative duties
- Answering telephones and emails
- Allocate courtesy cars to customers
- Liaising with and updating customers throughout the repair process
- Liaising with Insurance Companies
- Understanding how to handle all types of the Company's claims processes and procedures - insurer/fleet/in-house/retail
- To administer cash, credit card payments and banking
- To arrange deliveries and collections of vehicles with the relevant documentation in place
- Filing and cleansing of systems and data
- To ensure Customer Service Level Agreements are adhered to
This is for a motor company, so experience within the industry is preferred.
A clean driving licence is essential.
If you are interested and available for the position please, apply with your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk