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Your new role: This is a newly created role that is being recruited on a temporary to permanent basis. This is an office-based role, five days a week in Twickenham. Working as part of a friendly finance team, your job will focus on accounts receivable and credit control duties. These will include: Generate and Post Invoices Liaise and engage with department heads and administrators for all information and backup to facilitate invoice generation Deal with queries at the cash desk Taking payments in cash, cheque and via PDQ machine Deal with queries and direct students to an appropriate office Daily account for cash takings from various sources Record daily takings in spreadsheet Entries in EBS System Reconcile takings e.g. View Restaurant Dispense cash requests Journal postings to record cash movements Prepare for weekly cash collection (G4S) as necessary Deal with AR related enquiries Aged Debt Review aged debtors list weekly (EBS and Accounting System) Chase aged debtors (email, phone) maintain progress record Weekly progress meetings with MA or FM Escalate as necessary Accounts Payable During busy periods, some assistance may be required inputting invoices into the system. What you'll need to succeed: You will be a skilled credit controller who enjoys a varied role that includes all aspects of the order to cash cycle. You will have excellent communication skills, good numeric ability and be able to build relationships at all levels. Ideally, you will be immediately available, or on a short notice period! What you'll get in return This is a varied role, working within a really lovely team, in a nice environment. Quick start Free parking Temporary to permanent role The job pays up to £19.00 per hour, including holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Service Representative Annual Salary: Up to £35k (depending on experience) Discretionary Yearly Bonus Location: Hatton Garden, London Job Type: Full-time We are seeking a dedicated Customer Service Representative to join our client's Diamond & Jeweler division in Hatton Garden. This role is integral to ensuring the timely shipment and receipt of goods, providing quotes and invoices, and generating leads to meet both Company and customer requirements on a local and international scale. Day-to-day of the role: Provide exceptional customer service in a fast-paced environment. Work collaboratively with a small, close-knit team to manage customer inquiries and issues. Maintain a high level of attention to detail in all aspects of the role. Demonstrate a willingness to learn and adapt to the needs of the business. Ensure all communications with customers are handled professionally and in a timely manner. Attend face-to-face meetings as required, with a focus on delivering excellent customer experiences. Required Skills & Qualifications: Strong attention to detail and organisational skills. Excellent communication skills and a positive attitude. A willingness to learn and grow within the role. Ability to work well within a team environment. Must pass a comprehensive vetting process including employment history checks, criminal record check, credit check, and a medical check. Proficiency in English is essential. Benefits: Competitive salary of up to £35k with the potential for a discretionary yearly bonus. 20 days holiday plus bank holidays, with an increase after every 2 years of completed service. Company pension scheme. Social events including a Summer BBQ and Christmas Party. How to apply: To apply for this Customer Service Representative position, please submit your CV and a member of the Reed Professional Services Talent Team will be in touch.