As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
We are currently seeking passionate Customer Service Advisors to join the team starting the 10th June.
The role involves providing first-time solutions for customers via telephone and email, ensuring excellent quality of service within agreed handling times.
This position is ideal for candidates with experience in a contact centre and comfortable in a multi-screen environment.
Are you an ambitious Customer Service Rep looking for a new career?
Industria Personnel are looking for highly motivated Customer Service Representatives to complement our client's friendly vibrant team on a temporary permanent basis!
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.