You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
Face to face, email and digital customer interactions can also be involved.
We have exciting Opportunity for talented Customer Service Advisors to work on a fix term 6 months contract for modern and growing international business with state of art facilities based in Andover.
This will be a full time role working Monday to Friday, in office hours (9:00AM - 5:00PM).
In this role you will be first point of contact into the business delighting customers, working with our logistics and distribution networks to drive through expedient resolutions to any issues that arise.
We are working with a market leading business, based on the outskirts of Derby who are looking for a Administrator and Customer Service Assistant to join their successful company on a temp to perm basis, for the right candiate.
You will provide excellent customer service and administration skills as part of a fast paced team.
To be considered for the role, you'll require the following essentials:
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.