As Customer Services Customs Operator you will be responsible for planning and monitoring deliveries, booking stock in and preparing the relevant paperwork on a day-to-day basis.
Our client who offers customised logistics services globally, is currently looking to appoint an experienced Customer Services Customs Operator, working Monday to Friday, for their branch in Tilbury.
You'll be liaising with 3rd party carriers and ensuring the highest level of customer satisfaction is achieved.
Friendly and established company on the outskirts of Sutton are looking for a lively Customer Service Operator, permanent £24k, immediate start, would suit someone sociable who enjoys being in the office full time.
Working in a team you will be responsible for delivering great customer experience through a variety of customer contact channels (phone, email, live chat etc).
You will ensure the companies customers and engineers receive a friendly, professional and consistently high-quality service helping to resolve various queries.
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
Recruiting for Customer Service Coordinator, this represents a great opportunity for experienced individuals to join the team.
Reporting to a fantastic Customer Service Manager, and working within beautiful, modern offices, our client offer attractive remuneration of £29K - £31K , plus a team bonus scheme, based on KPIs, pension scheme, holidays starting at 20 (BH), but rising with service, plus many other perks!
Diamond Search recruitment are delighted to be representing our client, one of the UK's fastest growing companies, a market leader within their sector and a company who reward and recognise hard-work.
The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of the client including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Come and join our clients team based in Surreyas an Accounts Processing Assistant with immediate start:
The Role
This is an important, customer facing role supporting the provision of excellent customer service, administrative and financial functions.