We are looking for good customer service administrators to work within a bookings centre, making and receiving calls to book and amend appointments along with updating the database.
You will require good all round office experience, along with a good telephone manner, and also have the ability to handle a busy workload.
The role is responsible for investigating and responding to complaints, enquiries, SARS and FOI requests made to the company, identifying and making recommendations for service improvement and sometimes consulting with service users.
Based in South London but working hybridly (just 1 day each week in the office), this is a full time role (36 hours each week, Monday to Friday), strong knowledge of the homeless & adult social care customer journey and relevant legislation is a distinct advantage to undertake this job role.
A fantastic opportunity has emerged for a Complaints Officer to join one of Adecco's most improved public sector housing clients in a temporary role, initially for six months.
As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back.
You will work in one of our stores, reporting to the Store Manager.
Our client based in central Croydon are looking for a Temporary Bookings Clerk, to work in a Customer Service Department, dealing with inbound and outbound calls, making and amending appointments / bookings.
This is a busy environment, so you will need to be comfortable in working with a high volume of telephone calls.