We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment.
You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
Service Coordinator / Call Scheduler / Service Desk Administrator
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
As the first point of contact for internal and external customers, you will be responsible for creating a positive and welcoming environment.
This role involves answering and redirecting phone calls, greeting visitors, providing administrative support, and ensuring that the reception area is kept clean and presentable.
Our client is seeking a friendly Receptionist to manage the main switchboard and Head Office front desk.
Looking for an experienced "Operations Administrator" who has previously coordinated service calls to a team of field-based Engineers / Technicians or similar remote staff.
You will be joining a team of 3 Office based staff, responsible for scheduling / allocation of all the field service maintenance visits / calls for the 15 permanent Field Service Engineers, and a team of trained sub-contractors, across the UK.
On average the team handles the allocation of 40-50 calls per day, these are mostly reactive maintenance, some planned preventative calls.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
Posted by Complete Security Recruitment Ltd • £22K/yr to £28K/yr
You will also be closely supporting the Office Manager and the Business Development Manager, helping to provide the very best customer service possible.
The main goal of this role is to provide administrative support to ensure the smooth and effective running of the Office.
We are currently recruiting for an additional Office Administrator to join our friendly team on Calleva Park, Aldermaston.