Office Administrator

Casual dress
On-site parking
Monday - Friday - 9am - 5pm

Job description

We are currently recruiting for an additional Office Administrator to join our friendly team on Calleva Park, Aldermaston.

The main goal of this role is to provide administrative support to ensure the smooth and effective running of the Office. You will also be closely supporting the Office Manager and the Business Development Manager, helping to provide the very best customer service possible.

What can we offer you?

Hours - Monday to Friday 09:00-17:00 22-28k annual salary. 20 days annual leave rising incrementally yearly by 1 day after 1 years full employment to the maximum of 25 days + bank holidays.

What will you be doing as an Office Administrator?

Organising, checking and inputting engineer job information on a daily basis in line with set timescales and processes.
Communicating with customers, engineers and office staff regarding installation projects and service calls.
Maintaining client database, ensuring that all necessary information is accurately recorded, to ensure that full customer history and data is readily available.
Clearing of cancelled jobs and database amendments.
Assisting with the production of engineer routine maintenance lists / logs and report on progress.
Assisting the Office Manager and Business development Manager with installation planning and management of work in hand.
Taking calls from engineers, customers and colleagues to assist in the resolution of any issues or concerns.
Stock checks and ordering.

To be successful in this role you will:

Possess previous customer service/admin experience, ideally from within the fire and security sector.
Full training will be provided if no previous experience.
Have a high level of IT literacy and ability to learn new programmes.
A good general background in administration.
Be proactive, able to prioritise workloads and have exemplary customer service skills.
Have excellent people and communication skills, able to explain situations clearly, both verbally and written.

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking

Schedule:

8 hour shift
Monday to Friday

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 1 year (preferred)
Administrative experience: 1 year (preferred)

Language:

English (preferred)

Licence/Certification:

Driving Licence (preferred)

Ability to Commute:

Reading (required)

Ability to Relocate:

Reading: Relocate before starting work (required)

Work Location: In person

Job Types: Full-time, Permanent

Pay: £22,000.00-£28,000.00 per year