Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
General
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Posted by Ageas Insurance Limited • £20K/yr to £70K/yr
Claims Customer Support Handler: We are looking for Claims Customer Support Handlers to join our Third-Party Assist team in Gloucester on a full time or part time, permanent basis.
Start date Monday 2nd September 2024
Come and join the team in Eastleigh for our next induction group starting in September!
We are seeking a Customer Service Advisor to join our clients team based in Southampton on a temporary basis.
The main purpose of this role is to maintain and increase customer retention levels while providing excellent customer service and actively promoting the benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members have a full understanding of membership benefits.
Working for an international company, this is a customer service job with a difference.
You will be taking ownership of cases, dealing with any customer queries.
The company is looking for someone with outstanding customer service experience to work in the customer care team, acting as an ambassador for a luxury brand.
An exciting opportunity has arisen within this buzzy student accommodation for an energetic and proactive Customer Service Associate.
Temporary 3 Weeks 19th August Start Date
Duties
Working as part of a team you will provide daily support to the team and residents, including building maintenance bookings, tenancy administration & marketing.
Posted by Key Recruitment Ltd • £35K/yr to £37K/yr
Do you posess excellent customer service skills
My client is looking for an Assistant Customer Service Manager to start asap and will cover Basingstoke, Portsmouth, Bournemouth and Southampton hence use of your own vehicle is required.
General
An NVQ level 3 in customer care or equivalent gained through work experience would be beneficial.
Ideally you will have experience managing teams within social housing/construction and if you have experience in construction, cladding or facades that would deffinitely be of benefit.