Posted by Zest Business Group • £20K/yr to £23K/yr
General
A full time Optical Customer Service Advisor is required to work for a lens manufacturer based in Caerphilly, Wales within their customer service department.
The company provides Optical lenses/glazing services to Opticians all across the country.
Optical Customer Service Advisor - Role
To resolve all returns queries in a timely, accurate and consistent manner by ensuring that glasses are analysed accurately and data from company MI systems is used to give the correct information and outcome.
The role will be working in a small team of established customer service executives and will be dealing with clients queries from initial phone call through to resolution.
We are looking to recruit due to growth for our established company based in Newport an experienced Customer service executive who can also speak fluent Spanish.
We are ideally looking for someone with customer service and administration experience, but the main priority is to speak fluent Spanish.
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