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Posted by Pertemps Newcastle & Gateshead • £11.44/hr
We are seeking a Customer Service Advisor who is fluent in German, to join our team in providing exceptional service to our customers in the sales promotions sector.
£22,308 Per annunm
Full time - 37.5 Hours Per week ( Monday to Friday)
Product and Application Advice: Provide expert guidance on products and their applications.
General
Nigel Wright's Business Support Team is delighted to announce an exciting opportunity for a Customer Services Representative within a well-respected manufacturing business.
This role involves supporting over 1,000 customers across the UK and Europe, requiring strong time-management and IT skills due to its busy nature.
Monitoring the consumer customer service inbox and answering emails to customers from our consumer website.
Answering the telephone take telephone orders by processing the order on Shopify and taking card payments.
Review of the sales orders which can be shipped on our ERP system and tag these orders on the shipping system so that the warehouse can ship to customers approximately 3 times per day.
Join our Sunderland team as a Customer Service Advisor, where you'll be the first point of contact for our customers by providing assistance and guidance to each customer displaying empathy, understanding and a passion for delivering excellent customer service, giving a personal touch ensuring they feel valued and respected.
You'll be placed within a supportive team with excellent mentors, who'll provide full training and guide you to ensure you have everything you need to succeed as a Customer Service Advisor at Barclays.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for.
As a Barclays Customer Service Advisor, you'll be the first point of contact for our customers by providing assistance and guidance to each customer, giving a personal touch ensuring they feel valued and respected.
You'll have empathy, understanding and a passion for delivering excellent customer service.
Full training will be provided, and you'll be placed within a supportive team who'll guide you to ensure you have everything you need to succeed as a Customer Service Advisor.
Join our Sunderland team as a Customer Service Advisor, where you'll be the vital first point of contact for our customers, offering assistance and guidance with empathy, understanding, and a passion for delivering exceptional service.
Working the night shift, you'll play a crucial role in ensuring our customers feel valued and respected around the clock.
In return for your dedication, you'll receive a generous shift allowance, along with the full support from a collaborative team and expert mentors.