Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently.
ESL connects the demand and supply of industrial electrical components.
Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group.