Posted by Hays Specialist Recruitment Limited • £23K/yr to £25K/yr
Your new company
My client, a leading energy organisation, is looking to recruit a customer service advisor / order processor to join their team on a permanent basis.
Based from state-of-the-art offices, you will be joining a large and busy team who pride themselves on the service they provide to internal and external customers.
Posted by April Faith Recruitment Ltd • £25K/yr to £28K/yr
Job Overview
Our client is seeking a dedicated and proactive Customer Service and Administration Assistant to join their growing team.
The successful candidate will be responsible for providing excellent customer service across our mobiles, broadband, phone systems, energy services, and merchant services departments.
This role involves managing customer queries, processing orders, and handling various administrative tasks via online portals and CRM systems.
In the administration aspect of the role, you will respond professionally and within a targeted timeframe to all inbound email inquiries, working closely with subscribers to ensure that all details are accurate and GDPR-compliant.
Joining a leading organisation in warranty and mechanical breakdown across Europe, they are independent experts in the automotive and insurance sector, with over 40 years' experience, operating in 9 European markets.
Reporting to the Customer Service Manager, you will be responsible for providing exceptional customer service, offering support to the external and internal sales teams and processing quotes/orders timely and accurately.
" You will act as the first pint of contact for customers, identifying and understanding the needs of the customer in order to provide the most appropriate solution whilst ensuring that the customer receives the highest level of service.
Our client is a worldwide leader in industrial fluid system manufacturing and support, and they are currently looking for an experienced Customer Service Advisor to join their expanding team.