You will be expected to deliver first class customer service at all times.
As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
Our Customer Service team works closely together across various channels of contact, such as calls and emails, so you will need to be a team player, have good attention to detail and be able to work to deadlines as we work to make sure our customers get the best experience at all times.
The successful candidate will have experience in a customer service environment, be this over the phone, online or face to face and will enjoy problem solving and finding solutions for our customers.
WHO ARE WE LOOKING FOR
We want people who are dynamic and focused on the customer experience with the ambition to progress and push their ideas forward to grow personally and professionally with the company.
The Customer Service Advisor is responsible for providing excellent customer service to our customers by answering questions, resolving issues, and providing support.
The ideal candidate will have a strong understanding of customer service principles and practices, as well as excellent communication and problem-solving skills.
THE OPPORTUNITY
Macildowie are currently looking for a Customer Service Advisor working for a business based in Leicestershire.
You will be the first point of contact for customers and will work across the business to resolve product and service problems.
As part of the customer service tram, you will be working as part of a team to provide high levels of customer service to ensure customer satisfaction at all times.
The Just Recruitment Group is currently recruiting for a Customer Service Representative for their client based in Braintree, Essex.
Respond to customer queries via email, telephone, and occasionally face-to-face.
General
If you have a passion for delivering outstanding customer service, enjoy working collaboratively, and are eager to become an expert in a diverse product range, they want to hear from you!
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