As a IT Service Desk Manager you will develop the existing IT Service Desk Team of 10 and own responsibility for all internal IT Services / IT Change Management / System processes and applications.
My client within financial services, based in Surrey is looking to recruit a IT Service Desk Manager.
They are looking for a Team Leader for their Customer Services/sales team that take inbound enquires(phone calls, emails etc) from potential customers wanting legal services - litigation, wills, conveyancing etc and converting them into a client.
My client is a rapidly expanding legal firm that has built a platform that allows solicitors to choose the work they take on and improve the quality of their working life.
They have huge plans to grow to over 1000 solicitors and looking to IPO in 3-5 years and well on their way to meet these targets and it is an exciting time to join them on their journey.
We are regularly recruiting for skilled and experienced Customer Account Managers across Surrey.
Should you have experience in a similar role and are considering a change, please apply to our talent pool and we'll be in touch to discuss the opportunities local to you.
Typical duties of a Customer Account Manager
Engage with customers daily to build trust and identify solution opportunities.
As part of an ongoing project to bring our contact centre back into the UK, SES Water is seeking passionate and customer-focused individuals to join our team as Customer Services Advisors.
Are you ready to dive into a dynamic role where every day brings new challenges and opportunities?
Posted by Ascent Sourcing Ltd • £28K/yr to £30K/yr
Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
Our client is a market leader within the vehicle repair industry.
£28,000 - £30,000 Base Benefits & Quarterly & Annual Bonus
-Resolution of incidents and service requests as timely as possible and within agreed SLAs and KPIs - Escalation of problems and/or capacity issues to the MySurrey Customer Engagement Team Leader - Flexing to support the MySurrey MI, Security & Problem Management team as directed by the MySurrey Customer Engagement Team Leader The Customer Value of this role is to resolve tickets.
To develop, manage and co-ordinate the critical activities of assigned applications lifecycle management and service delivery, providing day to day support for the applications and related software, implementing and transitioning to new technical solutions, adopting best practice application operation and exploiting new technologies including 3rd Party Supplier Management.
To maintain a Centre of Excellence and Best Practice in Applications Service Delivery by improving the technical performance of current applications and associated integrated technologies.
Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Manager within the high-level repair centre in Dorking.
Our client is a market leader within the vehicle repair industry.
This is a fantastic opening, due to internal promotion, within our Horley based client - they are looking for an Assistant Account Manager to support the Account Manager to increase customer satisfaction, retention and lifetime value through strong relationship building and servicing key account business needs.
Boasting more than 3.5k satisfied customers and a team of 300 dedicated professionals, they are at the forefront of their industry.
Our client is a fast-growing, technology-driven leader in energy data and services, with a legacy of over 40 years.