We are seeking a Customer Contact Advisor to join our clients Contact Centre team.
This role is ideal for someone who is passionate about delivering exceptional customer service and is comfortable handling a variety of queries through phone, webchat, or email.
Day-to-day of the role
Engage with customers over the phone, through webchat, or by email, providing personable, empathetic, and knowledgeable support.
We are currently recruiting a Customer Service Advisor position on behalf of our client where you would be working for a fabulous organisation based in Eastleigh.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
Our client, a global Management Consultancy, is supporting a banking firm by recruiting multiple Remediation Case Handlers / Complaint Handlers for an immediate 3-month project.
These roles will be fully remote opportunities for a period of 3 months.
You will work a 35-40-hour week, Monday to Friday at a day rate of £122.23 PAYE, accruing holiday pay equivalent to 33 days from day one.