Reed Business Support Lancaster are currently recruiting for a Customer Service Representative to join our clients friendly, successful and dynamic team on a full time and permanent basis.
This role is crucial for maintaining high-quality customer service for the business.
The successful candidate will be responsible for managing orders, ensuring timely dispatch, accurate documentation, and proactive communication with customers and distribution partners.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
Want to become our brand new Customer Support Manager and lead the Commercial Spares and Controls team in delivering top-teir customer experiences nationwide?
You'll join a team dedicated to becoming industry leaders in customer service within the Commercial Spare Parts and Controls sector.
As our new Customer Support Manager you'll champion a seamless, customer-centric service model, ensuring our clients find trading with us effortless and satisfying.
Your primary responsibility will be to manage and support the customer order process from placement to delivery, providing professional support, and resolving any queries or complaints.
As an Export Customer Service Coordinator, you will play a crucial role in ensuring a seamless customer experience for our national and international customers.