Kenny Recruit are working with a highly reputable retail company, to find a motivated, experienced and approachable Customer Care Supervisor, on a permanent basis.
This role will support the Customer Care Manager, you will oversee the team on a day to day basis, you will have a hands-on approach and the ability to lead by example.
You/the team will be responsible for dealing with all queries but also responsible for ensuring an exceptional experience for all customers.
GENUINE CAREER DEVELOPMENT OPPORTUNITY (company known for progressing/supporting staff).
Real chance for someone with telephone-based customer service experience to boost their prospects and get their foot in the door within the UK's biggest sector.
Posted by Hays Specialist Recruitment Limited • £35K/yr to £47K/yr
Your new company
A market leader in providing industrial cleaning equipment, our client provides customer-efficient outsourcing solutions to address a wide range of critical manufacturing and maintenance, repair and overhaul processes across multiple industries, including transportation and manufacturing sectors.
With a network of global service locations operating across 14 countries throughout EMEA, they deliver a unique full service proposition.
They are currently seeking a Customer Service Adviser to join their team.
One of their main services involves metering and billing solutions; calculating and issuing energy (typically heat) bills to residents and providing customer support.
Our client is a reputable organisation specialising in comprehensive energy solutions.
To supervise the process of work, equipment, materials, labour and resources from inception to completion in line with Contract requirements and KPI's.
To ensure the safe and efficient delivery of services in a professional manner.
We're now looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis initially, but very much looking at a long term permanent role.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.