We are looking for someone who loves working with customers, who enjoys working in a fast-paced team and who pride themselves on doing the best they can for each customer.
The Customer Excellence Team are committed to the delivery of exceptional customer service.
We are looking for an enthusiastic and motivated individual with a passion for customer service looking for their next step within in an office-based environment.
You will be working closely with account managers, providing first class customer service over the telephone and email.
Experience isn't essential in this role, full training will be provided, however you must have strong IT skills and an excellent telephone manner.
A well-established financial services Business with Platinum Investors in People accreditation are looking for a Specialist Support Officer to join their team.
This will involve dealing with both verbal and written communication on all aspects relating to collections and recoveries activities on their accounts but also managing requests from up to date customers defined as sensitive or vulnerable.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?