Customer service advisors needed - No experience required - Work flexibly and get paid weekly
Join our growing team of Customer Service Advisors in Birmingham today! You will act as the first point of contact to investigate and resolve enquiries to deliver a seamless customer experience. We have on-site, remote working and temp-to-perm opportunities available. You will have the chance to work with a range of industry leading companies to develop your skills and career, with many benefits. Check the Coople Jobs App regularly as new jobs are posted daily.
Why join Coople and work flexibly as a customer service agent:
- Earn up to £13/hr (including holiday pay). As your legal employer, we also manage your National Insurance and help you save for retirement with pension contributions.
- Various start dates throughout the year.
- Get paid weekly - every Friday, with holiday pay included.
- No experience or interviews required!
- No minimum hours. Choose when you work, where you work and how often you work.
- Temp-to-perm opportunities available.
- New jobs are posted on the Coople Jobs App daily. Check regularly for new opportunities and apply quickly for roles that suit you.
What are we looking for in our Customer Service Agents?
- Strong people skills - you will be required to interact with a diverse range of people daily. Candidates must be able to navigate potentially difficult calls with confidence, friendliness, and ease.
- Ability to work under pressure and solve problems in a fast-paced environment - candidates must be able to handle challenging calls with resilience and confidence.
- Competent computer skills - candidates must be able to navigate relevant computer programs (e.g. CRM software) and telephone systems.
- Proven track record in hitting targets and KPIs.
- Great eye for detail and quality.
- Availability to occasionally work weekends and bank holidays.
Your responsibilities may include:
- Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and team targets.
- Entering and updating customer account data.
- Proactively finding patterns in customer interactions, identifying where and how to optimise processes, tools or products to improve the customer experience.
- Build expert knowledge of the company product, systems and processes.
How to apply:
- Click the apply button below.
- Download the Coople Jobs App, create an account for free!
Downloading the Coople Jobs App will enable you to apply for every Coople office job in Birmingham. It's simple, once you create an account, start applying for jobs.
About us
Coople is one of Europe's largest on-demand, digital staffing platforms with over 7,500 hiring companies and over 1 million registered workers. Our mission? We're here to change how the world works through technical innovation, matching and connecting ambitious workers with flexible and fulfilling work across the hospitality, office, events, and retail and logistics sectors.