Posted by Elevation Recruitment Group • £35K/yr to £45K/yr
As the business grows, your role as Customer Service Manager involves leading the Customer Service team, ensuring a professional environment, and enhancing customer satisfaction to boost sales.
Key responsibilities include: Managing, training, and mentoring the Customer Service team.
Elevation Recruitment Group, Business Support division are currently working with a successful manufacturing company based in Halifax to recruit for a Customer Service Manager.
Posted by Elevation Recruitment Group • £23K/yr to £27K/yr
As a Customer Service Account Manager your key responsibilities will include:
Elevation Recruitment- Business Support Division are recruiting for a Customer Service Account Manager to join a leading manufacturing business on an exclusive basis
Provide excellent customer service both inbound and outbound calls from both UK and international customers
Posted by Page Personnel Secretarial & Business Support • £41K/yr to £45K/yr
An accomplished Customer Service Manager is needed to lead the customer service department within an industrial/manufacturing environment, focusing on continuous improvement and customer satisfaction.
This is an established brand within the industrial and manufacturing sector.
The company boasts a strong global presence and consistently strives for innovation and excellence.
We are seeking a highly motivated and experienced Customer Service Manager or Senior Team Leader to join our amazing client on a 12-month fixed term contract to lead the customer service team.
The ideal candidate will have a passion for customer service, excellent leadership skills, and a proven track record of managing a successful customer service department.
There will be plenty of process improvements and efficiencies required, enhance the level of customer service they provide as standard make it outstanding, performance management of the team and developing individuals.
My client who are based in HD8 Skelmanthorpe area of HUDDERSFIELD are looking for an experienced customer service manager/office manager to join their busy but small sales office on a full time permanent basis, the role will be working Monday to Friday 9am - 5pm
Their unique and exceptional approach to customer service sets us apart.
The role requires someone who has had experience working within a small team environment and someone who is able to "wear many hats" within their role, team dynamics are very important and it is crucial this continues.
We manufacture and supply several channels including Grocery, Discounter, Wholesale, High Street Retail, eCommerce, Pet Specialist and Export markets.
Our products range from food, treats, toys, accessories and healthcare for pets and small animals.
About us
We are one of the fastest growing Pet Food Manufacturers in the UK and home to leading FMCG Pet Brands such as Webbox, Felight, Bob Martin, Meatiful and Vet's Kitchen.
Our businesses cover electrical wholesale, energy management, EV charging and traffic control systems, working across a wide range of commercial and industrial applications - This role sits specifically in ESL who are one of the businesses that make up the group- they are in essence a global trading business.
As the world shifts to a more electric future, ESL helps customers procure their needs in this space by thinking and operating differently.
ESL connects the demand and supply of industrial electrical components.
Outbound calls to existing customers in order to generate (additional) sales;.
General
Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences.
Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy.