Join a leading distributor of textiles as a Customer Service superstar in Fareham!
This role involves managing the entire process, from handling customer enquiries to processing orders, advising on textile options and offering alternatives when needed.
You'll liaise with the warehouse, procurement team, and couriers to ensure smooth order fulfillment, keeping clients updated throughout.
As an Account Manager, you will be the primary point of contact for existing clients, responsible for ensuring satisfaction, driving sales growth and supporting their ongoing success!
My well established, Fareham based client is looking for a driven Account Manager to oversee and develop customer relationships!
Key Responsibilities of the Account Manager
Develop and maintain strong relationships with customers.
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.