My client is a government-owned Economic Development Bank, managed independently.
They work closely with the finance sector and entrepreneurs, they strive to make finance markets work better - so businesses in the UK can survive, thrive, and grow.
Reporting to the Head of Commercial Experience, the Client Services Manager will be a key member of the Monday to Friday Commercial (Offices) Front of House business the company.
You will have line management responsibility for a team of Account Managers and targeted with supporting them with overseeing a range of Front of House contracts for premium ground floor office building and companies in Central London.
The main focus of this role is drive the performance of the reception teams on site, managing the strategic client relationships and being a senior member of the operations team driving business performance, employee engagement and being a champion of our company values.
We are seeking a Customer Relations Manager to ensure their clients receive unparalleled service from the point of exchange to handover.
My client is a a premium private luxury developer, that are dedicated to creating exceptional living experiences.
Job Description
As a Customer Relations Manager, you will be the key point of contact for customers, ensuring a seamless and enjoyable experience during the final stages of their home buying journey.
We are looking for an exceptionally talented WFM Manager professional to join a highly progressive, growing business to work.
The individual we seek will be used to working in a highly fast paced European Contact centre operation and will look after resource planning, call forecasting and shift management.
Key Responsibilities
Responsible for maintaining accurate call forecasting for all European markets, and developing the resource plan by market and contact channel.
Want to work for one of the fastest-growing, most innovative manufacturer-exporters in audio technology in the world today?
At RDE we are Passionate about Audio
Part of The Freedman Group, RDE is a leading manufacturer of high-quality microphones and audio equipment, which can be found in studios, venues, on-location, and in the hands of creatives in every corner of the world.
A disruptive brand activator, opening a new route to market for beauty businesses away from traditional retail and digital channels.
Offering lots of free products, a permanently full kitchen, and a team that will always celebrate success, from business wins to birthdays - remaining true to their people centric values.
As the Customer Service Supervisor, you will be an internal coordinator within the Customer Service department and responsible for developing and implementing communication strategies to inform, motivate, and engage customer service team.
You will work closely with the team manager and other departments to ensure transparent and effective communication within the organization and external stakeholders.
You will work for a global high end furniture company, who have a Central London office made up of a diverse, supportive and fun Customer Service team who speak many different European languages.
Excciting opportunity where you will have line management responsibility for a team of Account Managers and targeted with supporting them with overseeing a range of Front of House contracts for premium ground floor office building and companies in Central London.
The focus of this role is driving the performance of the reception teams on site, managing the strategic client relationships and being a senior member of the operations team driving business performance, employee engagement and being a champion of our company values.