In this important role as Contact Centre Manager, you will lead a dedicated customer service team in the online retail industry, ensuring customer queries are handled efficiently and effectively.
Our client is a prominent player in their industry.
They are a mid-sized company that takes pride in providing top quality service to their customers, ensuring their experiences are nothing short of exceptional.
We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling of service requests and incidents while maintaining high customer satisfaction and meeting SLAs.
Key Responsibilities
Lead the 24/7 service desk team, managing incidents, requests, and problem resolution.
24-7 Recruitment Services acting as an Employment Business are currently recruiting for Customer Service Advisor on behalf of our client, based in Bury, Manchester.
Previous experience in similar role is a MUST HAVE
Main Responsibilities
Proactive and reactive communication with customers.
This company is seeking a highly motivated Service Manager to join their team.
The successful candidate will be responsible for overseeing the delivery of services to clients, ensuring that all service level agreements are met and exceeded.
If you have background in Account Management, Retentions or Contract Renewal, we would LOVE to hear from you!
An amazing opportunity has become available for an exceptional Account Manager to join the industries leading EAP and OH provider, Health Assured.
Health Assured supports over 80,000 organisations and 15 million lives across the UK & Ireland - dedicated to providing a high standard, wellbeing service and assistance programme to businesses and employees.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
Our client is a leading global logistics provider.
As a Business Manager your role will be to deliver exceptional customer experience and to deliver maximised profitability.
Jobstore are currently seeking a Business Manager for our clients busy retail resellers based in Bury.
Working within a controlled sales and finance process you will work closely with our sales teams to maximise the opportunities for the business, be responsible for selling a range of vehicle add-on products as well as finance and asset protection products, and assisting sales executives in closing deals effectively.