As Operations Manager, you will be supporting the General Manager with the smooth day to day running of the hotel along with a dedicated team of Heads of Department.
Operations Manager required for our client, a prestigious hotel, located in the Horley area.
You will be responsible and accountable for all food and beverage service areas including the Restaurant, Bar, Conference & Banqueting, Room Service, Terraces, and Lounge Service.
They re looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
Working as part of the Customer Operations Team, you will be responsible for ensuring all customers and consumers are offered the best possible service and implement complain resolution strategies across the company.
The Role of the Operations Manager, will be responsible and accountable for all food and beverage service areas including The Restaurant, Bar, Conference & Banqueting, Room Service, Terraces and Lounge Service.
Operations Manager required, to support the General Manager in the day to day running of this prestigious hotel along with a dedicated team of Heads of Department.
Transport will be required due to location and shift work as this vacancy is located in the outer Guildford area.
We are looking for a Customer Service Advisor to work in a fast paced Customer Services department, where you will manage customers orders and queries, via the phone, e-mail and QMS.
Coordinate directly with suppliers, build and develop relationships to aid customer orders and logistic issues, as well as maintaining an exemplary level of customer service.
Ensuring issues are resolved efficiently and satisfactorily.