This company is seeking an experienced Operations Coordinator to join their innovative team who deliver a premium service to their customers.
The role involves providing high-quality administrative and executive support to management, primarily the Operations Manager.
This role involves ensuring that all orders are processed, updated, and dispatched in a timely and cost-effective manner, within the relevant customer guidelines, maintaining customer satisfaction.
The role is responsible for the operational management of all service provision across a designated Region including residential, supported housing and community-based services, with a strong emphasis upon business development.
We have a fantastic opportunity for an inspirational and commercially focused leader to join our client at a significant point in our journey.
This role follows a reorganisation of our regional operations, enabling us to provide greater attention to developing our residential and supported housing services and increasing self-funded clients as part of our 5-year strategy.
Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
This role involves various customer service duties as the main forefront contact for any inventory or product queries.
You will be a responsive operative in managing and organising main B2B external accounts and ensuring that all clients receive the utmost attention.
As a customer service representative, you will be handling various extensive duties from liaising directly with UK & international clients to prospecting and generating business leads.
We are looking for a dedicated and experienced Customer Service Team Leader to manage our key accounts and lead our customer service team to new heights here in Manchester.
About Us: Join our dynamic and innovative packaging company in Manchester, where we pride ourselves on delivering top-notch service and high-quality packaging solutions to our clients.
Responsible for the order to delivery communications with customers, and will ensure that the customers voice remains clear through development projects and the production planning process and that customer communication is clear and transparent, escalating any issues to the appropriate director or account manager.
This role is key to the Customer Service function and customer relationships of the business.
The person needs strong administrative skills as a core experience trait.
As a Customer Service Representative, you'll be at the forefront of ensuring customer satisfaction and driving their commitment to excellence.
One of the UK's largest providers of car and van leasing is looking for a Customer Services Representative to join their award-winning team.
Responsibilities include proactively resolving customer concerns promptly and efficiently; investigating and resolving customer complaints in a timely manner; collaborating with dealers and suppliers to process orders and provide timely updates; assisting customers with in-life queries regarding their vehicles.