The successful Customer Operations Manager manage all aspects Communications and PPM Test customer support function to ensure delivery of customer service excellence to both external potential and existing customers and internal stakeholders.
The role will involve
Manage the Customer Support Department.
Coach, mentor, motivate and develop the customer support team to enable them to achieve their individual objectives and those required by the business.
Posted by Source4 Personnel Solutions • £35K/yr to £40K/yr
General
Our client is seeking a hands-on Customer Service Manager to oversee a customer service team and ensure a seamless journey for their clients from the initial enquiry through to invoicing.
The successful candidate will lead a team of four, manage delivery issues, generate quotes, liaise with the transport department, and support the commercial sales team with account management and upselling while delivering clients' SLA's.
Posted by Pertemps Northampton • £28K/yr to £30K/yr
General
Our client based in Northamptonshire require a Customer Service Operations Co-ordinator to join the office to provide administrative support to the engineering team.
Responsibilities
Provide administrative support to the Customer Services Team as directed by the Customer Service Manager/Team leader.
Provide administrative support of the Technical Services Department Vehicle Fleet as and when required.