Our client is a leading global logistics provider.
With services ranging from domestic and international express delivery, e-commerce shipping and fulfilment solutions, road, air and sea freight, to supply chain management, consumer retail services, technical support and more.
An exciting opportunity for an enthusiastic individual to join a rapidly growing successful distribution business based in Bordon, for a 9-12 month period to cover maternity as a Customer Service Executive.
If you have are a confident communicator with strong interpersonal skills and the ability to quickly establish rapport and build trust with customers, this role is for you.
Our client offers great benefits including an opportunity to learn and develop in a growing company, working with wonderful people and products.
Our established client is looking for an Inbound Customer Service executive for an initial period of 3 months immediate start based within a busy customer services department.
All the calls are inbound and will be dealing with general customer questions and updating a database, using on line web chat and converting inbound sales enquires.
Hours are Monday to Friday between 8.30 to 18.00 (37.5 hours) 9-5, 10-6, 8-4
The role of the customer service executive is key to the success of our business as the first point of contact and could be the first time that our client's customers have had contact with the business.
Salary Range
Up to £25,000 depending on experience.
General
Our wonderful client in Dorking who has doubled the size of the business in the last 18 months and have plans to increase their growth further.
This is a busy and highly rewarding telephony based role, handling high volume customer calls relating to a broad range of council service including; Elections, Waste, Council Tax, Housing, Parking, Children's Service, Education, Adult Social Care and much
You will provide advice and guidance to customers and members of the public requesting support predominantly via the telephone.
Face to face, email and digital customer interactions can also be involved.
We are seeking a dedicated Customer Service Administrator for an immediate start on a temporary basis, lasting 3 months.
This role is integral in providing essential administrative support to our daily operations, ensuring the smooth running of our customer service functions.
The successful candidate will play a key role in managing documentation, handling phone calls and emails, resolving queries, and ensuring timely delivery of goods for appointments.