Responding to customer enquires via phone, email and social media.
Process sales orders/quotes and updating the CRM Database.
General
We are working for a manufacturing business based in Knaresborough that is looking for an enthusiastic and organised Customer Service Administration to join their fun and friendly team.
Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview