Posted by Macildowie Recruitment and Retention • £25K/yr
Customer Service Advisor
We are currently recruiting for a Customer Service Advisor on behalf of a leading technology solutions company.
This is an exciting opportunity to join a fast-growing business that prioritises exceptional customer care and innovation in all aspects of its operations.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
We are working with a professional membership organisation who are looking to add to their busy administration team
The role will be to provide support to the enquiry services team by providing efficient categorisation of the query ensuring a first class delivery to all customers.