To deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty.
Essentially you will have proven experience in the automotive industry working in a customer service focused role, with ability to multi-task and adapt to changing priorities.
Basic Sage accounts would be an advantage to assist the Office Manager in absence but not essential.
You will have exceptional administration skills, with experience in MS Office and basic Excel.
Our client based in Milton Keynes are seeking a Customer Service Support Advisor to join their team on a permanent basis.
You will also be collaborating with internal colleagues within other departments such as Spares, Sales, and Finance to resolve customer issues.
The successful candidate will be liaising with colleagues such as Account Coordinators, Service Call Planners and approximately 60 field-based Service Technicians.
We are working with a professional membership organisation who are looking to add to their busy administration team
The role will be to provide support to the enquiry services team by providing efficient categorisation of the query ensuring a first class delivery to all customers.