Customer Service & Admin Support
MK14 5AA
Salary: £12.00 - £13.00
Working for a well known company worldwide, in an outstanding customer service team. We're looking for a friendly and efficient Customer Service & Admin Support to join our clients team with all their growth.
Key Responsibilities:
- Data Entry: Accurately enter details related to inspections, services, repairs, and warranty registrations.
- Phone Support: Answer calls within 3 to 5 rings, resolving customer inquiries quickly and professionally.
- Customer Liaison: Understand and address customer concerns with a one-contact solution approach.
- Email Management: Respond to emails within 2 hours, handling inquiries professionally and efficiently.
- Admin Support: Provide top-notch support via phone and email, ensuring customer satisfaction.
- Health & Safety: Follow company Health & Safety and Environmental policies.
Assist with other tasks as needed to support the business.
What We're Looking For:
- Strong communication and organizational skills.
- Experience in customer service or admin roles is a plus.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in computer systems and software.
Join this team now and start redefining customer service!