Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
General
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
Our client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff.
This is a temporary position, offering an hourly rate of £11.66.
We have an amazing opportunity for a Customer Services Administrator to join an innovative organisation with a friendly, empowering, respectful and transparent culture.
In this role, you'll play a crucial part in coordinating customer service requests with their in-house transport and third-party hauliers.
If you are a highly organised individual who is willing to learn, can use your own initiative and is able to work in a busy, fast paced environment then we would love to hear from you!
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
We are looking to hire a Support Administrator/ Customer Service Assistant who would like to forge a long- term career within an award-winning environment.
Our client has particular interest in people who come from a similar background.
This company is a global brand and market leader offering attractive future prospects for the right people.